Ardent Residential

Leadership Team

Michelle Lai

Operations & Access Control Manager


Meet Michelle Lai, the vibrant Operations & Access Control Manager at Ardent Residential, whose multifaceted role is essential to the seamless functioning of our support team. With a wealth of experience and an infectious enthusiasm, Michelle plays a pivotal role in overseeing Access Control requests and ensuring that our operations run like a well-oiled machine. Her keen eye for detail and proactive approach make her an invaluable asset in maintaining the high standards of service that Ardent Residential is known for.

Michelle’s responsibilities extend far beyond managing Access Control; she is a linchpin in the support team, contributing to the efficiency and effectiveness of daily operations. Known for her cheerful demeanor, Michelle brings a positive energy to the office that uplifts the entire team. Her commitment to fostering a collaborative and supportive work environment is evident in her ability to ensure that everyone is operating at their best, creating a workplace culture that promotes both productivity and job satisfaction.

In addition to her managerial duties, Michelle’s dedication to continuous improvement is reflected in her proactive approach to problem-solving. Whether it’s streamlining processes or implementing innovative solutions, Michelle goes above and beyond to contribute to Ardent Residential’s commitment to excellence. As the Operations & Access Control Manager, Michelle Lai embodies the values of teamwork, efficiency, and positivity, making her an indispensable leader within the Ardent Residential family.

Ty Washington Operations Associate
A Beautiful Looking Skyscrapers



Sandy Springs
New York City


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