Career Opportunities

At Ardent Residential, our team members are our most important assets and we would not be able to provide the high quality service to our clients and communities that we do without them. Our commitment to staffing our communities with the very best property management professionals is quintessential to providing extraordinary customer service. It is an exciting time now as we continue to grow and create new opportunities for our team members to grow with us. Team members receive market-competitive compensation and benefits and are supported by a training program that ensures each team member is set up for success as a part of the Ardent team. Current opportunities are listed below.

Licensed Community Association Manager

Licensed Community Association Manager

Seeking an experienced Community Association Property Manager with offices located in Buckhead and Sandy Springs, GA. Working remotely is a possibility after completing successful training program which is typically 3-6 months, depending on candidate performance.

Requirements:

Requirement 1 – Must have an active GA Real Estate License (Broker or Salesperson)

Requirement 2 – Must have Property Management Experience.

Requirement 3 – Must submit your GREC license number with your resume.

Requirement 4 – Must have dependable transportation and be able to travel to local properties.

Requirement 5 – Must have a dependable mobile phone and laptop with Windows 8 minimum installed. Laptop needs a minimum of 500GB of storage; we offer lease-to-purchase options if you are need of a laptop.

Requirement 6 – Must have at least 3 years of relevant experience

We offer competitive compensation packages to qualified candidates:

*Important Instructions for Applying: Please submit your resume and cover letter in PDF format and include full name, phone number, email address, and GREC license number in the body of the email.

Major Tasks and Responsibilities:

Provide management direction, and leadership to ensure all properties are maintained and operated in accordance with set objectives

Work closely with your clients (Board of Directors and/or Developers) to manage and operate the community, facilitate solutions to problems between residents and support staff

Serve as a liaison between the Board, residents, and vendors

Analyze advantages and disadvantages of solutions to problems, and make recommendations to your clients (Board of Directors and/or Developers)

Manage the bidding process for property improvements and standard maintenance issues

Provide input for selection of contractors and for developing contract specifications

Supervise contractors providing recurring services and monitor specific contractor performance to ensure substantial compliance with contract specifications

Perform regular site visits to maintain knowledge of the property and performance of the client’s contractors

Perform regular site visits to maintain strict enforcement of community covenants, rules, and regulations

Receive service request for repairs or maintenance of property and report issues to the Board of Directors in a timely manner (as requested)

Define and implement goals relating to internal objectives set by your clients and supervisors (Board of Directors and/or Developers)

Create draft budgets and code expenses to per-approved budgets as directed

Create and manage monthly action item lists for each property

Attend monthly meetings with clients and support staff

Initiate contact with new residents to coordinate move-in processes, provide introduction and orientation to management staff, review available services, explain rules and regulations

Maintain consistent office hours

Manage resident relationships to ensure resident retention and satisfaction

Monitor deficit and surplus funding objectives

Possess knowledge of assets, cash balances, and availability of funds for projects; cash flow management for capital improvements

Monitor aging report and take timely legal action

Maintain accurate digital records, files, and communications

Arrange for prompt and satisfactory responses to emergency service requests

Compile letters, newsletters, management reports and board packets as needed

Provide exemplary customer service to clients and other employees

Job Requirements:

3yrs of relevant experience preferred

Proficiency using Microsoft Office applications and Outlook E-mail

Must meet reasonable deadlines

Must be accurate

Requires conflict resolution; may be involved in difficult situations

Working knowledge of historical and trend-based budgeting practices

Project management skills

Strong interpersonal communication and organizational skills

Excellent written and verbal communication skill

Full Time

Atlanta

Sales Agent

Sales Agent

We are seeking a highly motivated Inside Sales Agent (ISA) to assist our growing company! The Inside Sales Representative is a very important role to our business as it is the gatekeeper of all leads. You will be the first point of contact for our customers. You will prospect for and obtain new clients on a daily basis from various inbound and outbound lead sources provided by our team. You will assist in all aspects of the process by prospecting, cultivating, setting appointments, and managing leads in our contact database. The day-to-day expectation requires excellent phone skills, the enjoyment of face-to-face sales, and the flexibility and intrinsic motivation to manage hundreds of leads per week. The ISA will work very closely with the business development team. We are looking for team members who know how to play at a high level and are very ambitious about doing whatever it takes to make a great living!

The ideal candidate will have prior inside sales experience and is very comfortable achieving a high volume of phone call activity per week. Exceptional verbal and written communication skills are required along with above-average organizational and time management skills. Must be able to block out external distractions and listen intently to conversations and pass on pertinent data. Must be comfortable talking on the phone for long periods. Candidate must be a team player and excel in team-based environments.

  • Paid training
  • Salary along with opportunities for bonuses
  • Training from the best in the area

Compensation: DOE

Responsibilities:

  • Achieve productivity, appointment setting and revenue targets while responding efficiently to customer inquiries and cold calling
  • Consistently meet individual and team goals while upholding the team
  • Daily lead generation
  • Primary duties include outbound calling, e-mail communication, scheduling appointment consultations for buyer and sellers and overall management of sales pipeline through the sales cycle
  • Manage cultivation of inbound sales inquiries to convert leads to appointments
  • Follow scripts to deliver the team value proposition and handle objections
  • Drive growth by calling Expired Listings, For Sale By Owners, Internet leads and current customers
  • Develop relationships through phone, email, social media and professional networking
  • Prospect revenue opportunities (cold call) and build a pipeline to reach quota
  • Develop account relationships and close sales quickly
  • Qualify leads to accurately convey motivation, competition and financial specifics to real estate agents
  • Document, log, and update CRM system with call results
  • Our team focuses on growth, fun, and opportunity

Qualifications:

  • Hold an active real estate salespersons or broker’s license
  • Display people-oriented, positive and customer-focused attitude
  • Knowledge and understanding of current real estate trends
  • Willingness to learn new tools and systems
  • Exceptional phone presence and communications skills
  • Ability to follow directions and execute a plan
  • Serve as a strong advocate for clients and their goals
  • Exercise active listening and active questioning skills to build rapport and uncover client needs
  • Show good organizational and time management skills
  • Sales background preferred
  • Superior communication skills and interpersonal skills
  • Decision making with broad perspective; results oriented
  • Strong empathy and customer service skills
  • Demonstrated proficiency in MS Office Suites, web based applications, and related software programs
  • Commitment to long term professional growth

Full Time

Atlanta

Onsite Manager

Onsite Manager

This position is currently for communities where an onsite full time manager is needed.

Requirements:

Requirement 1 – Must have an active GA Real Estate License (Broker or Salesperson)

Requirement 2 – Must have Property Management Experience.

Requirement 3 – Must submit your GREC license number with your resume.

Requirement 4 – Must have dependable transportation and be able to travel to your property

Requirement 5 – Must have a dependable mobile phone and laptop with Windows 8 minimum installed. Laptop needs a minimum of 500GB of storage; we offer lease-to-purchase options if you are need of a laptop.

Requirement 6 – Must have at least 3 years of relevant experience

We offer competitive compensation packages to qualified candidates:

*Important Instructions for Applying: Please submit your resume and cover letter in PDF format and include full name, phone number, email address, and GREC license number in the body of the email.

Major Tasks and Responsibilities:

Provide management direction, and leadership to ensure all properties are maintained and operated in accordance with set objectives

Work closely with your clients (Board of Directors and/or Developers) to manage and operate the community, facilitate solutions to problems between residents and support staff

Serve as a liaison between the Board, residents, and vendors

Analyze advantages and disadvantages of solutions to problems, and make recommendations to your clients (Board of Directors and/or Developers)

Manage the bidding process for property improvements and standard maintenance issues

Provide input for selection of contractors and for developing contract specifications

Supervise contractors providing recurring services and monitor specific contractor performance to ensure substantial compliance with contract specifications

Perform regular site visits to maintain knowledge of the property and performance of the client’s contractors

Perform regular site visits to maintain strict enforcement of community covenants, rules, and regulations

Receive service request for repairs or maintenance of property and report issues to the Board of Directors in a timely manner (as requested)

Define and implement goals relating to internal objectives set by your clients and supervisors (Board of Directors and/or Developers)

Create draft budgets and code expenses to per-approved budgets as directed

Create and manage monthly action item lists for each property

Attend monthly meetings with clients and support staff

Initiate contact with new residents to coordinate move-in processes, provide introduction and orientation to management staff, review available services, explain rules and regulations

Maintain consistent office hours

Manage resident relationships to ensure resident retention and satisfaction

Monitor deficit and surplus funding objectives

Possess knowledge of assets, cash balances, and availability of funds for projects; cash flow management for capital improvements

Monitor aging report and take timely legal action

Maintain accurate digital records, files, and communications

Arrange for prompt and satisfactory responses to emergency service requests

Compile letters, newsletters, management reports and board packets as needed

Provide exemplary customer service to clients and other employees

Job Requirements:

3yrs of relevant experience preferred

Proficiency using Microsoft Office applications and Outlook E-mail

Must meet reasonable deadlines

Must be accurate

Requires conflict resolution; may be involved in difficult situations

Working knowledge of historical and trend-based budgeting practices

Project management skills

Strong interpersonal communication and organizational skills

Excellent written and verbal communication skill

Full Time

Atlanta

Assistant Manager

Assistant Manager

The focus of this role will be to assist Community Association Managers with their day to day operations of homeowner and condo associations.

Requirements:

*Requirement 1 – Must have office management experience. HOA, multifamily experience a plus

*Requirement 2 – Must have dependable transportation and be able to travel

*Requirement 3 – Must have a dependable mobile phone

We offer competitive compensation packages to qualified candidates:

*Important Instructions for Applying: Please submit your resume and cover letter in PDF format and include full name, phone number and email address in body of email.

Major Tasks and Responsibilities:

Provide management direction, and leadership to ensure all properties are maintained and operated in accordance with set objectives

Work closely with your clients (Board of Directors and homeowners) and managers to manage and operate the community, facilitate solutions to problems between residents and support staff

Serve as a liaison between the Board, residents, and vendors

Analyze advantages and disadvantages of solutions to problems, and make recommendations to your clients (Board of Directors and/or Developers)

Manage the bidding process for property improvements and standard maintenance issues

Provide input for selection of contractors and for developing contract specifications

Supervise contractors providing recurring services and monitor specific contractor performance to ensure substantial compliance with contract specifications

Assist with maintaining strict enforcement of community covenants, rules, and regulations

Receive service request for repairs or maintenance of property and report issues to the Board of Directors in a timely manner (as requested)

Define and implement goals relating to internal objectives set by your clients and supervisors (Board of Directors and/Community Manager)

Create and manage monthly action item lists for property

Attend monthly meetings with clients and support staff

Initiate contact with new residents to coordinate move-in processes, provide introduction and orientation to management staff, review available services, explain rules and regulations

Maintain consistent office hours

Manage resident relationships to ensure resident retention and satisfaction

Monitor deficit and surplus funding objectives

Possess knowledge of assets, cash balances, and availability of funds for projects; cash flow management for capital improvements

Monitor aging report and take timely legal action

Maintain accurate digital records, files, and communications

Arrange for prompt and satisfactory responses to emergency service requests

Compile letters, newsletters, management reports and board packets as needed

Provide exemplary customer service to clients and other employees

Job Requirements:

Office administrative experience required

Proficiency using Microsoft Office applications and Outlook E-mail

Must meet reasonable deadlines

Must be accurate

Requires conflict resolution; may be involved in difficult situations

Project management skills

Strong interpersonal communication and organizational skills

Excellent written and verbal communication skill

Full Time

Atlanta

Customer Service Representative

Customer Service Representative

The focus of this role will be to assist Homeowners and Community Association Managers with their day to day operations of homeowner and condo associations.

Requirements:

*Requirement 1 – Must have customer service representative experience. HOA, multifamily experience a plus

*Requirement 2 – Must have dependable transportation and be able to travel

*Requirement 3 – Must have a dependable mobile phone

*Important Instructions for Applying: Please submit your resume and cover letter in PDF format and include full name, phone number and email address in body of email.

Major Tasks and Responsibilities:

Work closely with homeowners and managers to manage and operate the community, facilitate solutions to problems between residents and managers.

Serve as a liaison between the residents and managers

Analyze advantages and disadvantages of solutions to problems, and make recommendations to your homeowners

Assist with maintaining strict enforcement of community covenants, rules, and regulations

Define and implement goals relating to internal objectives set by your clients and supervisors (Managers)

Initiate contact with new residents to coordinate move-in processes, provide introduction and orientation to management staff, review available services, explain rules and regulations

Maintain consistent office hours

Manage resident relationships to ensure resident retention and satisfaction

Maintain accurate digital records, files, and communications

Arrange for prompt and satisfactory responses to emergency service requests

Provide exemplary customer service to clients and other employees

Job Requirements:

Office administrative experience required

Proficiency using Microsoft Office applications and Outlook E-mail

Must meet reasonable deadlines

Must be accurate

Requires conflict resolution; may be involved in difficult situations

Project management skills

Strong interpersonal communication and organizational skills

Excellent written and verbal communication skill

Full Time

Atlanta