Owner Delinquency & Collection Services

Delinquent owners take time and resources away from the community that could be used for projects that add value. Typical collection programs are expensive, outdated, and inefficient. Our collection experts can manage the process from beginning to end while keeping costs down.

Dealing with delinquencies is part of your job — albeit an unpleasant part.

The funds collected from Association fees and dues are used to improve the community, provide a secure environment, make upgrades to the grounds, as well as make certain services and privileges possible.

But when delinquencies aren’t dealt with in a prompt, professional manner, they can quickly become an out-of-control problem.

Standard collections and delinquency practices can be complicated, inefficient, cost-prohibitive, and time-consuming.

Time Saving Owner Delinquency & Collection Services

Our professionals make every effort to encourage owners to bring their accounts to good standing.

If that doesn’t solve the problem, our team works with delinquent owners to establish a payment plan that the owner is able to adhere to and that satisfies the association’s needs.

By working with owners like this, we’re able to minimize the tension and hard feelings that sometimes arise during collection, while reducing the cost on the association that is associated with more aggressively pursuing the resident in arrears.

Our years of experience have taught us that delinquency rates are very much tied to a community’s collection policy and how quickly and consistently collections efforts are pursued.

That’s why we’ll work with your association to establish a clear policy that everyone understands and then enforcing that policy.

Its a Win-Win

In every situation, we look for the win-win. We want to work with owners to help them meet their financial obligations in a way that honors the commitment they made to the community and that allows the community to continue meeting its own obligations.

We understand the unique difficulties associated with running and managing an Association, and we can help you by streamlining the process in a way that maintains relationships, recovers funds and helps get people back on track.

Contact Ardent Residential today to learn more.